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FAQ

A.Security Problem

  • Q1: Your company is legal?
    A1: Our site is the world's leading casino in Costa Rica after registration and made legitimate business license in 2005, formally entered Singapore in 2007 to set up regional headquarters in the Philippines Clark Resort! It is absolutely legal.
  • Q2:If it's safe to bet?
    A2: The company website is absolutely safe. Our customers never to reveal personal information to any commercial organization. In addition, the online escrow company will strictly protect customers' personal data privacy, all money transactions will be considered business accounts, will not be handed over to other persons.
  • Q3: How can I contact you?
    A3:You can click on the home page of the 24-hour online customer service or call the hotline Contacts.
 

B.Account Problem

  • Q1:How to register?
    A1:At the top of the home page click on the registration button, fill in the details of the registration information, click "Submit" to complete the supreme can be very simple account registration.
  • Q2:How to do if I forgot my password?
    A2:You can contact the 24-hour online customer service staff can assist you, or click on the top right of the Home Forgot your password function, fill in your e-mail and had registered account, follow the prompts buffet recover your password.
  • Q3:When you register, the name has been registered
    A3:Hello, this prompt, you can get the appropriate assistance through online customer service, or telephone customer service.
  • Q4:How to deposit?
    A4:Hello, our website provides three ways deposits, bank transfer, debit cards, and Quicksilver deposit system to any customer choice, any questions can contact the 24-hour online customer service.
  • Q5:Which bank deposit currently available?
    A5:supreme Providing loans from major banks to achieve a second-account service, convenient and fast.
  • Q6:Once the money did not join the membership account recharge?
    A6:Notify your deposit has been successful after your deposit information, we will be in real time for you to add to your account (real-time online payment arrive / transfer money to designated accounts receivable need 5-8 minutes), as a result of network problems or other conditions delayed, you can contact the 24-hour online customer service for help.
  • Q7:How long time can be credited into account withdrawals?
    A7: Withdrawals year round, Monday to Sunday or national holiday scheduled withdrawals are processed as usual, will be the fastest in the fastest two hours to arrive.
 

C.Game Problem

  • Q1:How to login?
    A1:All you need to home "Member Login" fill in the correct account number, password and verification code, then click on the "Login" can be successfully into the supreme of the game.
  • Q2:How to see the rules of the game?
    A2:Before not signed, you can see the game in the outermost layer of the game description option, clearly tell your gameplay, rules and payout method. In the game window, there are rules option, allowing you to enjoy the game at the same time, you can bounce the window at any time to remind you the rules of the game.
  • Q3:Note how many games amounted?
    A3:Different game room has a different bet amount, the minimum bet of ¥1 .